Zippiro

At Zippiro, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit Zippiro.com (the "Site") or make a purchase from us. By accessing our website or purchasing our products, you consent to the terms of this Privacy Policy.

Information We Collect

When you create an account or place an order on the Site, we may collect personal information from you such as your name, address, phone number, email address, billing and credit card information, order history, and other such "Personal Information". We also collect non-personal information such as your IP address, browser type, operating system, cookies, and other such "General Information".

How We Use Your Information

We use your information, including your Personal Information for the following purposes:

• recommend to you on the Site, using your email and/or phone number (including via SMS and MMS) products that are available on our Site and in your size to help to promote our business and tailor our advertising to you;
• improve the products offered on the Site (e.g., decide whether to offer larger or smaller sizes) or for research and analytical purposes to help make sure we are producing products that serve our customer base, for example, by keeping a record of the sizes of shoe, colors and styles, which are ordered and how this changes over time;
• share messages with you to acknowledge certain dates that you have provided us (e.g., to acknowledge your birthday) to provide a personal customer experience, promote our business and tailor our advertising to you;
• facilitate the creation of and secure your Account on our network in order to take steps to respond to your request to set up an account;
• identify you as a user in our system to respond to requests which you may send to us, promote our business, help tailor our Site and advertising to you, take steps to help secure the Site and monitor performance of the Site itself. We do this by automatically collecting your IP address and/or generating a unique ID and using cookies and other similar technologies which allow us to know that you have landed on the Site;
• provide you with a streamlined checkout experience to respond to a request from you to buy products, provide our Products to you, protect and secure our business and deliver our ads and a smooth customer experience to you. We will use the details you provide to us and information we collect automatically via cookies;
• process and fulfill your orders or contact you concerning the status of an order to provide the products to you and respond to your requests and to help ensure a good customer experience using the details you submit when you place an order or when you reach out to us (which may include your name, email and shipping address and payment information);
• provide improved administration of our Site and services to protect, secure and promote our business and deliver a smooth customer experience to you by using the information you provide directly to us and that which we collect automatically;
• to improve the quality of experience when you interact with our Website and emails, to respond to a request from you when you are purchasing or taking steps to purchase our products and to protect and secure our business and deliver a smooth customer experience. Similar to the above we do this using both the information you provide directly to us and the information we collect automatically;
• send you a welcome e-mail to verify ownership of the e-mail address provided when your Account was created to protect and secure our Site and services requested by you;
• send you administrative e-mail notifications, such as security or support and maintenance advisories to administer your account, update you on your order protect and secure our business and deliver seamless customer experience to you;
• respond to your inquiries related to employment opportunities or other requests;
• provide you with targeted offers and advertising, including on the Site, via direct mail, SMS messages or e-mail, and to contact you about upcoming sales, promotions, offers and product information to help to promote our business and tailor our advertising to you;
• You may also receive our offers in advertising that is directed to you via third party websites and media properties, including in social media to help to promote our business and personalize our ads. We will primarily use information collected about you automatically or through our advertising partners to deliver these ads;
• send purchase confirmation emails to fulfill our obligations to you;
• send newsletters, surveys, offers, and other promotional materials related to our products and for other marketing purposes via email, postal mail, and using your email and phone number (via text message) to help promote our business and tailor our advertising to you;
• to comply with our legal obligations where required;
• to administer our referral program; and
• for other business purposes in the context of a merger, acquisition, asset sale/purchase or administration/bankruptcy.

Information Sharing

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. For example, we use Shopify to power our online store -- you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Your Rights

You have a lot of rights relating to your personal information:
1)The right to be informed about how your personal information is being used

2)The right to access the personal information we hold about you

3)The right to request the correction of inaccurate personal information we hold about you (although you can probably do most of this through My Account)

4)The right to request that we delete your data, or stop processing it or collecting it

5)The right to stop direct marketing messages, which you can do through My Account, and to withdraw consent for other consent-based processing at any time

6)The right to request that we transfer or port elements of your data either to you or another service provider

7)The right to opt out of receiving promotional emails from us by following the unsubscribe instructions provided in the email

Data Security

We maintain technical, administrative, physical, electronic and procedural safeguards designed to protect the confidentiality and security of personal data provided to us. Unfortunately, despite these efforts, no security measures are failsafe and we cannot guarantee the security of your Personal Data. Any payment transactions are handled by Shopify, PayPal, Amazon Pay, Apple Pay and Google Pay and their 3rd parties. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential.

Our site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites. Credit Card and Bank Account Information. If you choose a direct payment gateway to complete your purchase, then Shopify will store your credit card data for the purposes of processing your transaction. Depending on your location, you may also be able to use Apple Pay, Amazon Pay, PayPal and Google Play. All direct payment gateways are required to adhere to the security standards set by Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. For information on how Shopify handles your Personal Data including your credit card data please visit https://www.shopify.com/legal/privacy. Please also see the below links for more information about how each payment provider processes your payment information. Please be sure to view the relevant terms applicable for your country (as applicable):

• Apple Pay, https://support.apple.com/en-us/HT203027
• Google Pay, https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo =0&ldt=privacynotice&ldl=en-GB
• PayPal, https://www.paypal.com/us/webapps/mpp/ua/privacy-full
• Amazon Pay, https://pay.amazon.com/help/201751600

Cookies

The Site may use cookies, or other technologies, to remember Personal Information or General Information when you use the Website. Cookies are small files or records that Zippiro may place on your web browser for collecting information about your activities on the Site, preparing reports, assessing trends, and otherwise monitoring the way in which the Site is being used. This is intended to enhance convenience for you, and to assist Zippiro to run an efficient operation. By accepting these Terms, you confirm your consent to Zippiro use of cookies, and other such technologies, for these purposes.

Children's Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately so that we can take appropriate action to remove such information and delete the child's account, if applicable. Zippiro does not sell products to persons under the age of 18. If you are under the age of 18, you are required to seek the consent of your parent or guardian to purchase products from the Site.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

If you have any questions or concerns about our Privacy Policy, please feel free to contact us at support@zippiro.com.